Shipping & Returns
Smart Device Warehouse is the home of all things Smart. From Smart Home to Smartphone, Smart Security to Smart Watches, we believe in making our lives easier with the help of Smart Devices. That’s why we’ve made it as easy as possible for you to shop everything Smart in one place - our Online Warehouse. It is here that we provide unparalleled product selection with a unique shopping experience and excellent customer service. We combine all of this with over 20 years experience in the mobile and technology industry in Ireland where we recommended and advised our loyal customers on the best products and devices that suited their needs, at the best prices. We have now taken that service and experience online where we will now offer our wider range of devices, hand picked by our team to offer the best in amazing technology, but at affordable and competitive prices. What sets us apart is our experience in this market alongside our unrivalled customers service, product range and after sales support. We save you time and money by ranging only the best brands, tried and tested, and selecting the smartest devices for your lifestyle and home. We hope you enjoy your shopping experience in our Online Warehouse, and thank you for supporting Irish business.
We ship same day as your payment is processed when possible and we strive to deliver our products within a five to (maximum) seven day timeline, nationwide. Our flat rate delivery charge is €4.99 and this applies to our full range excluding large items such as E Scooters. These larger items are charged by weight and delivery fees may increase to €9.99 per delivery as per our couriers rates. All products under €29.99 will also have a delivery fee of €4.99 but when multiples are purchased of the same product and/or added to a product purchased at a cost in excess of €59.99, the postage of these (multiple items) will remain at €4.99 regardless of how many items are added to the delivery. All deliveries will have tracking references emailed to the customer same day as dispatch.
Warranty Refund or Exchange Policy
Our Warranty Policy: Our entire range is covered by a full 12 months warranty. The item(s) cannot be physically broken or damaged upon return, under our 12 month warranty policy. Once the item is returned and the fault/issue verified by a member of our returns team, a full refund or exchange will be processed within seven days.
Our Refund Policy: We offer a no quibbles refund on all our products. This is valid for 14 days from receipt of delivery of the item(s). Refunds are processed upon items(s) and all package & contents returned to us.
Exchange Policy: We offer a 30 day no quibble change of mind and/or exchange policy. All goods must be returned in same condition along with all contents & packaging. Goods cannot be broken or damaged under our change of mind and/or exchange policy.